Privacy Policy

We collect three categories of personal information when you use the platform:

Your data is used for the following purposes:

We process personal data on the following bases:

We share data with the following parties only as needed:

KYC and transaction records are retained for a minimum of 5 years after account closure to meet AML obligations. Marketing preferences and usage analytics are retained for 2 years or until consent is withdrawn.

Depending on your jurisdiction, you may have the right to:

These rights apply under EU GDPR / UK Data Protection Act 2018, California CCPA / CPRA, Vietnam PDP 2023, and Korea PIPA. Note that some rights may be limited where data is required for legal compliance (e.g. 5-year AML retention).

Submit requests to supportstochain@gmail.com.

We use essential cookies for session management, analytics cookies (with consent) to understand platform usage, and no third-party advertising cookies. You may manage cookie preferences in your browser settings.

We apply industry-standard safeguards including:

No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

We may update this policy periodically. Material changes will be notified via email or in-platform banner at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

For privacy-related inquiries, contact supportstochain@gmail.com.